Key Characteristics of Projects that are Successful

  • Defining and using business objectives and metrics that focus our attention on performance and defects that are most important to the customer and have the greatest potential for impacting the bottom line
  • Dedicated resources and focused infrastructure, trained in the use of the 6 Sigma problem solving and process improvement methodology
  • Systematic Approach to improving performance and reducing defects which are important to the customer (qualitative & statistical)

Characteristics of Efforts that Fail

  • No clear Management mandate
  • No roadmap for the project… not sure where we are going
  • No dedicated resources
  • No Management and performance review
  • No ability to measure performance and examine effectiveness… not sure if we accomplished anything
  • No financial ROI during project definition and measurement at completion
  • No clear answer as to “why are we doing this project?”