10 Soft Skills You Need
Course Length: ½, 1, or 2 days
The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great workshop.
With our 10 Soft Skills You Need work shop your participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their career.
Module One: Getting Started
Module Two: What are Soft Skills?
Module Three: Soft Skill 1: Communication
Module Four: Soft Skill 2: Teamwork
Module Five: Soft Skill 3: Problem Solving
Module Six: Soft Skill 4: Time Management
Module Seven: Soft Skill 5 and 6: Attitude and Work Ethic
Module Eight: Soft Skill 7: Adaptability/Flexibility
Module Nine: Soft Skill 8: Self-Confidence (Owning It)
Module Ten: Soft Skill 9: Ability to Learn From Criticism
Module Eleven: Soft Skill 10: Networking
Module Twelve: Wrapping Up
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Assertiveness and Self-Confidence
Course Length: ½, 1, or 2 days
Self-confident and assertiveness are two skills that are crucial for success in life. If you don’t feel worthy, and/or you don’t know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits to your participants in their professional and personal lives.
The Assertiveness and Self-Confidence workshop will give participants an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives. These skills will encompass many aspects of your participant’s lives and have a positive effect on all of them.
Module One: Getting Started
Module Two: What Does Self-Confidence Mean To You?
Module Three: Obstacles to Our Goals
Module Four: Communication Skills
Module Five: The Importance of Goal Setting
Module Six: Feeling the Part
Module Seven: Looking the Part
Module Eight: Sounding the Part
Module Nine: Powerful Presentations
Module Ten: Coping Techniques
Module Eleven: Dealing with Difficult Behavior
Module Twelve: Wrapping Up
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Creative Problem Solving
Course Length: ½, 1, or 2 days
In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.
This workshop will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day.
Module One: Getting Started
Module Two: The Problem Solving Method
Module Three: Information Gathering
Module Four: Problem Definition
Module Five: Preparing for Brainstorming
Module Six: Generating Solutions, Part One
Module Seven: Generating Solutions, Part Two
Module Eight: Analyzing Solutions
Module Nine: Selecting a Solution
Module Ten: Planning Your Next Steps
Module Eleven: Recording Lessons Learned
Module Twelve: Wrapping Up
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Developing Creativity
Course Length: ½, 1, or 2 days
Children have an innate creative ability when they are born, but for some reason adults can lose it along the way. Your participants will move out of the mundane, be more curious, engage, and explore new ideas. Recognize creativity and be ready when it happens.
With our Developing Creativity course your participants will learn how to remove barriers that block or limit their creativity. They will improve their imagination, divergent thinking, and mental flexibility. Participants will learn mind mapping, individual brainstorming, and when to recognize and look for what inspires them to be more creative.
Module One: Getting Started
Module Two: What is Creativity?
Module Three: Getting Inspired
Module Four: Beating Procrastination
Module Five: Improving Your Creative Mind Set (I)
Module Six: Improving Your Creative Mind Set (II)
Module Seven: Curiosity
Module Eight: Take Risks
Module Nine: Think Like a Child
Module Ten: Environmental Factors
Module Eleven: Individual Brainstorming
Module Twelve: Wrapping Up
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Digital Citizenship
Course Length: ½, 1, or 2 days
Our Digital Citizenship course will give your participants the guidance needed in the ever changing digital world. As our lives are lived more and more online we all need to translate our social skills into the virtual world.
Digital Citizenship allows us to connect, collaborate, and share by using technology appropriately. In person meetings are on the decline which makes it necessary to engage people digitally. Being a good digital citizen means you have a set of skills to work in the digital world.
Module One: Getting Started
Module Two: What Is Digital Citizenship?
Module Three: Being a Good Citizen
Module Four: Best Practices for Sharing
Module Five: Networking and Personal Branding (I)
Module Six: Networking and Personal Branding (II)
Module Seven: Digital Security and Safety (I)
Module Eight: Digital Security and Safety (II)
Module Nine: Dealing With The Dark Side
Module Ten: Digital Etiquette (I)
Module Eleven: Digital Etiquette (II)
Module Twelve: Wrapping Up
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Interpersonal Skills
Course Length: ½, 1, or 2 days
We’ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. This workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations.
Module One: Getting Started
Module Two: Verbal Communication Skills
Module Three: Non-Verbal Communication Skills
Module Four: Making Small Talk and Moving Beyond
Module Five: Moving the Conversation Along
Module Six: Remembering Names
Module Seven: Influencing Skills
Module Eight: Bringing People to Your Side
Module Nine: Sharing Your Opinion
Module Ten: Negotiation Basics
Module Eleven: Making An Impact
Module Twelve: Wrapping Up
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Introduction to Agile Project Management
Course Length: 1 or 2 days
You are familiar with the concepts of traditional project management and may have used the concepts to manage multiple projects. For projects in which the requirements are continuously changing, you may need a more proactive project management approach. In this course, you will use Agile project management. You will identify the Agile project management principles and use Scrum to manage projects.
Target Student
This course is intended for Project Managers, Program Managers, or anyone who wants to efficiently manage projects that experience frequent changes in user requirements.
A good understanding or work background in project management.
Course Objectives
Upon successful completion of this course, students will be able to:
- Describe Agile project management.
- Describe the Scrum methodology used to manage a project.
- Manage projects using the Scrum methodology.
- Understand the critical success factors to implement Agile.
Lesson 1: Getting Started with Agile Project Management
Lesson 2: Using the Scrum Methodology
Lesson 3: Managing Projects with the Scrum Methodology
Lesson 4: Understanding Critical Success Factors to Implement Agile
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Introduction to Project Portfolio Management
Course Length: 2 or 3 days
You will apply generally recognized practices of portfolio management acknowledged by the PMI® and identify the portfolio management processes and knowledge areas to manage portfolios effectively.
Target Student
Managers interested in gaining a basic understanding of portfolio management or developing portfolio management skills relating to business requirements.
Prerequisites
A good understanding or work background in project management.
Course Objectives
Upon successful completion of this course, students will be able to:
- Identify the fundamentals of portfolio management.
- Identify the various stages in the portfolio management process.
- Select and prioritize portfolio components.
- Perform risk analysis and develop portfolio risk responses.
- Balance portfolios and authorize portfolio components.
- Monitor and control portfolios.
- Identify the key components of portfolio management implementation in the organization.
Lesson 1: Getting Started with Portfolio Management
Lesson 2: Understanding the Portfolio Management Processes
Lesson 3: Selecting and Prioritizing Portfolio Components
Lesson 4: Performing Risk Analysis and Developing Risk Responses
Lesson 5: Balancing and Authorizing Portfolio Components
Lesson 6: Monitoring and Controlling Portfolios
Lesson 7: Examining Portfolio Management Implementation
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Negotiation Skills
Course Length: ½, 1, or 2 days
Although people often think of boardrooms, suits, and million dollar deals when they hear the word “negotiation,” the truth is that we negotiate all the time.
For example, have you ever
Decided where to eat with a group of friends?
Decided on chore assignments with your family?
Asked your boss for a raise?
These are all situations that involve negotiating! This workshop will give participants an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.
Module One: Getting Started
Module Two: Understanding Negotiation
Module Three: Getting Prepared
Module Four: Laying the Groundwork
Module Five: Phase One — Exchanging Information
Module Six: Phase Two — Bargaining
Module Seven: About Mutual Gain
Module Eight: Phase Three — Closing
Module Nine: Dealing with Difficult Issues
Module Ten: Negotiating Outside the Boardroom
Module Eleven: Negotiating on Behalf of Someone Else
Module Twelve: Wrapping Up
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Project Management
Course Length: ½, 1, or 2 days
In the past few decades, organizations have discovered something incredible: the principles that have been used to create enormous successes in large projects can be applied to projects of any size to create amazing success. As a result, many employees are expected to understand project management techniques and how to apply them to projects of any size.
This workshop will give participants an overview of the entire project management process, as well as key project management tools that they can use every day.
Module One: Getting Started
Module Two: Key Concepts (I)
Module Three: Key Concepts (II)
Module Four: Initiation (I)
Module Five: Initiation (II)
Module Six: Planning (I)
Module Seven: Planning (II)
Module Eight: Planning Tools
Module Nine: Executing the Project
Module Ten: Maintaining and Controlling the Project
Module Eleven: Closing Out
Module Twelve: Wrapping Up
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Quality Management
Course Length: ½, 1, or 2 days
This course teaches students the fundamentals of quality management, the costs of quality, and how to achieve quality through customer orientation. Students will learn how to achieve daily quality management, identify variation in processes, control costs, and analyze a company’s current performance and problem causes. Course activities also cover creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams, interrelationship diagrams, affinity diagrams, activity network diagrams, and brainstorming. Students will also learn how to prepare and implement quality changes, select processes for improvement, assign a process manager, establish a process improvement team, and create a process flowchart, and measure process performance.
Unit 1: Fundamentals of quality management
Unit 2: The costs of quality
Unit 3: Customer orientation
Unit 4: Understanding current performance
Unit 5: Causes of problems
Unit 6: Ideas and organization
Unit 7: Preparing to change processes
Unit 8: A path for change
Unit 9: Implementing quality changes
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Telework and Telecommuting
Course Length: ½, 1, or 2 days
Working in a home office requires a unique set of skills. Teleworkers or virtual employees have additional challenges created by not being in a centralized office. Communication issues alone make it a challenging job, and recognizing these challenges will help your participants become great teleworkers.
Through Telework and Telecommuting your employees will see a great improvement in their performance and well-being. Being a teleworker does have the advantages of flexible schedules, no commute, and saving the company money. Your participants will establish the additional skills needed to be successful in their work from home environment.
Module One: Getting Started
Module Two: Core Skills Required
Module Three: Self-Management (I)
Module Four: Self-Management (II)
Module Five: Time Management (I)
Module Six: Time Management (II)
Module Seven: Organization and Planning (I)
Module Eight: Organization and Planning (II)
Module Nine: Communication (I)
Module Ten: Communication (II)
Module Eleven: Additional Challenges
Module Twelve: Wrapping Up
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Time Management
Course Length: ½, 1, or 2 days
Time management training most often begins with setting goals. These goals are recorded and may be broken down into a project, an action plan, or a simple task list. Activities are then rated based on urgency and importance, priorities assigned, and deadlines set. This process results in a plan with a task list or calendar of activities. Routine and recurring tasks are often given less focus to free time to work on tasks that contribute to important goals.
This entire process is supported by a skill set that should include personal motivation, delegation skills, organization tools, and crisis management. We’ll cover all this and more during this workshop.
Module One: Getting Started
Module Two: Setting SMART Goals
Module Three: Prioritizing Your Time
Module Four: Planning Wisely
Module Five: Tackling Procrastination
Module Six: Crisis Management
Module Seven: Organizing Your Workspace
Module Eight: Delegating Made Easy
Module Nine: Setting a Ritual
Module Ten: Meeting Management
Module Eleven: Alternatives to Meetings
Module Twelve: Wrapping Up
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Women in Leadership
Course Length: ½, 1, or 2 days
Often, people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. Your participants will be able recognize these events and grab the reins with more confidence. This workshop touches on understanding the leadership gap, vital leadership traits, and how to overcome various barriers.
With our Women in Leadership workshop your participants will recognize the confidence in them that it takes to become a great leader. With the right networking and mentoring your participant’s confidence will grow and they will develop into great leaders. It is never easy to take the lead, but with our workshop the challenges will be welcomed.
Module One: Getting Started
Module Two: Women and the Workforce
Module Three: The Leadership Gap
Module Four: Barriers to Women’s Leadership
Module Five: Traits of Women’s Leadership
Module Six: Benefits of Women’s Leadership
Module Seven: Nurturing Women’s Leadership
Module Eight: Actively Recruit Women
Module Nine: Create/Encourage Women’s Networking Opportunities
Module Ten: Pair Women with Mentors
Module Eleven: Create and Encourage Educational Opportunities
Module Twelve: Wrapping Up
